Effective Date: September 22, 2025

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At AV Appraisals Inc., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard personal information in accordance with British Columbia’s Personal Information Protection Act (PIPA) and other applicable laws.

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1. Information We Collect

We may collect personal information directly from you when you:

• Request a quote, appraisal, or report

• Contact us by phone, email, or through our website forms

• Subscribe to updates or newsletters

• Engage our professional services

Information collected may include your name, email address, phone number, mailing address, property details, and any other information required to complete appraisal and consulting services.

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2. How We Use Personal Information

We use your information for purposes such as:

• Preparing and delivering appraisal, depreciation, and insurance reports

• Communicating with you regarding services, inquiries, or updates

• Meeting legal, regulatory, and professional compliance requirements

• Improving our services and website experience

We will not use or disclose your information for purposes beyond those identified unless we have your consent or are required by law.

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3. Sharing of Information

We do not sell or rent your personal information. We may share information only with:

• Service providers assisting in report preparation (bound by confidentiality obligations)

• Legal or regulatory authorities, if required by law

• Other parties, with your consent​

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4. Storage and Protection

We take reasonable physical, technical, and administrative measures to protect your personal information from unauthorized access, use, or disclosure. Records are retained only as long as necessary to fulfill the purposes outlined above or as required by law.

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5. Access and Correction

Under PIPA, you have the right to:

• Request access to personal information we hold about you

• Request corrections if information is inaccurate or incomplete

Requests can be made by contacting us directly (see details below). Requests may be subject to verification and legal limitations.

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6. Website and Cookies

Our website may use cookies or similar technologies to improve functionality and analyze usage. You may adjust your browser settings to decline cookies, but this may affect your website experience.

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7. Changes to This Policy

We may update this Privacy Policy at any time. Any changes will be posted on our website with the revised effective date. Continued use of our services constitutes acceptance of these changes.

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8. Limitation of Liability

While we take reasonable steps to protect personal information, AV Appraisals Inc. (or its director(s), employees) shall not be liable for any damages, losses, or claims arising from:

• Unauthorized access to or misuse of personal information beyond our reasonable control

• Use of third-party platforms, websites, or services linked to our site

• Circumstances where disclosure is required by law

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9. Contact Us

For questions or concerns, please contact:

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AV Appraisals Inc.
404-1688 152 St.
Surrey, BC V4A 4N2

Email: info@avappraisals.ca